Booking terms and conditions

1. Generally

The terms and conditions applies for the rentall of the holliday apartments BIANCO, ROSSO og ROSATO at Cascina Allegria(CA) in Piemont, Italiy.

2. Information about the apartments

All apartments are fully equipped for self catering a stove and fridge /freezer. There is sufficient number of crockery and cutlery etc. for the number of people the apartment is intended for. Included in the rental price are linen, towels, water, electricity and gas. The apartments also have access to a washing machine.

Extra childrensbed or chair should be reserved at time of booking. 

All apartments have their own “private” patio with garden furniture, and have access to shared barbecue, pool and sunbeds. The apartments are located close to each other in a separate building.

Further information about each apartment can be found on our website.

3. Prices, extra costs

The prices quoted are per apartment (except for extra persons).

Detergent consumption, toilet paper, etc. beyond what is in the apartment on arrival must be provided and paid for by the renter.

Heating is included in the rental price in low season (16.10-30.04). If heating is needed outside of low season, EUR 5, – is paid per day.

Any other services added during your stay must be paid before departure.

4. Terms of Payment and Cancellation fees

We ask all our guests to pay a deposit when ordering of 30% of the total payment. And then the rest within 14 days before arrival. Information on how to make the payment is sent by e-mail.

If you decide to cancel, the following rules apply:
From the time of booking til 14 days before arrival: The deposit is returned in full, except a €50 fee.
Between 14 days and 1 day before arrival: We keep 1 night pay, the rest is returned.
Cancellation on the day of arrival: we keep 3 nights pay.
On no-show and no notification: we keep the full rent.   

Cancellation is done in writing (e-mail)

If the customer does not check into the apartment, or the check-in is delayed, the customer has no right to a refund of the rent. Likewise, if the tenant chooses to travel before the rental period has expired.

5. How to book

Bookings are made through our website. Deposit can be paid by card or to our account (IBAN: NO20 6206 0447 875) in Nordea.

6. Number of people

Persons in excess of the number stated in the booking are not allowed unless agreed.

7. Arrival and check-out

Check-in is at 14:00. Please let us know at what time you intend to arrive and arrival after 20 has to be approved in advance.

Check-out time is no later than 10:00 departure day unless otherwise agreed.

8. The tenants Obligations upon departure

The tenant must empty the refrigerator, take the dishes and throw garbage before leaving the apartment. Bed linen is removed.

9. Responsibility and requirements

The tenant is responsible for any damage caused by the tenant or other user to the property through an act or negligence.

10. Change in rental terms with CA

If CA must make significant changes to the rental terms, the customer, after being informed of the change, has 5 days to cancel the stay free of charge. Money paid will then be refunded.

In the event of unforeseen circumstances, CA reserves the right to terminate the agreement before the start of the rental period. In such a case, payments made will be fully refunded.

11. Other

Pets are only allowed on request, extra charges may apply. Smoking is not allowed inside any of the apartments.